No business should waste resources producing documents that are dense and difficult to read. People don’t have the time or energy to wade through gobbledygook.
When we communicate in plain language, misunderstandings disappear and the reader actually reads the information and uses it. Staff and management don’t spend precious time explaining what they meant.
- Streamlines procedures and paperwork
- Increases understanding and satisfaction among customers and staff
- Reduces confusion, complaints and enquiries seeking clarification
- Creates a positive image
- Saves time and money
Which businesses and industries should use plain language?
All organisations can benefit from using plain language. Non-profit and the public service sector improve their reputation in the eyes of the public. Private industry gains a competitive advantage.
Organisations reaping rewards from using plain language include:
- government departments
- insurance companies
- law firms
- legal advisory services
- information technology companies
Source for image and information
Writers Write offers Plain Language Business Writing courses in South Africa. Email firstname.lastname@example.org for more information.
Writers Write offers the best writing courses in South Africa. To find out about Writers Write – How to write a book, or The Plain Language Programme – Writing courses for business, email email@example.com
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